Collection, Shipping & Quarantine

Individual Collection and Shipping Period

Each Koi has an individual collection and shipping period. The binding date can be found directly in the product description of the respective Koi.

Note:
An individual collection and shipping period applies to this Koi. Collection or scheduling for shipping must take place by 14.08.2026 at the latest. Until this time, the professional keeping, care, and preparation of your Koi are already included in the purchase price.

Please consider this date when making your purchase decision. It enables us to optimally plan our holding and shipping capacities and at the same time ensures species-appropriate care for the animals.

Appointment Booking

After purchase, it is necessary to book a collection or shipping appointment.

You can quickly and easily select your desired date via our appointment portal. Only after successful appointment booking will your Koi be prepared for handover and scheduled accordingly.

Collection & Shipping

In addition to your Koi, the purchase price includes its professional keeping, daily care, and professional preparation for collection or shipping up to the date specified in the respective offer. Within this period, you will incur no additional holding costs.

After the expiration of the period stated in the offer, we charge – unless otherwise specified – a holding fee of €10.00 per Koi and commenced week.

All Koi from the 2025/2026 season must have been collected or scheduled for shipping by the end of the season in September 2026 at the latest. Regardless, the individual collection or shipping period of the respective offer always applies.

Should you be unable to keep your appointment or have questions about the process, please contact us early. Together, we will find a suitable solution.

Quarantine & Health Management

The health and well-being of our Koi are our highest priority. After their arrival from Japan, all animals are kept under optimal conditions in our facility and continuously monitored.

Unless otherwise stated in the respective offer, our Koi spend at least six weeks in controlled quarantine or observation holding before being handed over to their new owner. During this time, they are carefully observed, accustomed to our water conditions, and optimally prepared for later transport.

Regular microscopic examinations for parasites and worm infestation are as much a part of our standard as the continuous monitoring of water quality, behavior, and general condition of the animals. This allows potential abnormalities to be detected and treated early.

Our aim is to provide you exclusively with healthy, vital, and optimally prepared Nishikigoi.

The veterinary care of our facility is provided by Dr. Rob Heymans.

Our Quality Promise

With every Koi, you choose not only a high-quality animal from selected Japanese Koi farms but also a professional and transparent process until handover.

• Professional keeping after arrival from Japan

• At least six weeks of controlled quarantine (unless otherwise specified)

• Regular health checks and microscopic examinations

• Professional preparation for collection or shipping

• Safe and stress-free shipping process

• Personal support for all questions regarding your Koi

This is how we ensure that your new Nishikigoi can move into its new home as well prepared as possible.