Collection, Shipping & Quarantine

Individual Collection and Shipping Period

Each Koi has an individual collection and shipping period. The binding date can be found directly in the product description of the respective Koi.

Note:
This Koi has an individual collection and shipping period. Collection or scheduling for shipping must take place by August 14, 2026 at the latest. Up to this point, professional keeping, care, and preparation of your Koi are already included in the purchase price.

Please consider this date when making your purchase decision. It allows us to optimally plan our keeping and shipping capacities and simultaneously ensures species-appropriate care for the animals.

Appointment Booking

After purchase, it is necessary to book a collection or shipping appointment.

You can quickly and easily select your desired appointment via our appointment portal. Only after successful appointment booking will your Koi be prepared for handover and scheduled accordingly.

Collection & Shipping

The purchase price includes not only your Koi but also its professional keeping, daily care, and professional preparation for collection or shipping up to the date specified in the respective offer. Within this period, you will incur no additional keeping costs.

After the expiration of the period specified in the offer, we will charge – unless otherwise stated – a keeping fee of €10.00 per Koi and per started week.

All Koi from the 2025/2026 season must be collected or scheduled for shipping by the end of the season in September 2026 at the latest. Regardless, the individual collection or shipping period of the respective offer always applies.

Should you be unable to keep your appointment or have questions about the process, please contact us early. Together, we will find a suitable solution.

Quarantine & Health Management

The health and well-being of our Koi are our highest priority. After their arrival from Japan, all animals are kept under optimal conditions in our facility and continuously monitored.

Unless otherwise specified in the respective offer, our Koi spend at least six weeks in controlled quarantine or observation keeping before being handed over to their new owner. During this time, they are carefully observed, accustomed to our water conditions, and optimally prepared for later transport.

Regular microscopic examinations for parasites and worm infestation are standard for us, as is the continuous monitoring of water quality, behavior, and the general condition of the animals. This allows potential abnormalities to be detected and treated early.

Our aim is to hand over only healthy, vital, and optimally prepared Nishikigoi to you.

The veterinary care of our facility is provided by Dr. Rob Heymans.

Our Quality Promise

With every Koi, you are not only choosing a high-quality animal from selected Japanese Koi farms but also a professional and transparent process up to the handover.

• Professional keeping after arrival from Japan

• At least six weeks of controlled quarantine (unless otherwise stated)

• Regular health checks and microscopic examinations

• Professional preparation for collection or shipping

• Safe and low-stress shipping process

• Personal support for all questions regarding your Koi

This ensures that your new Nishikigoi is optimally prepared for its new home.