Collection, Shipping & Quarantine

Individual Collection and Shipping Period

Each Koi has an individual collection and shipping period. The binding date can be found directly in the product description of the respective Koi.

Note:
This Koi has an individual collection and shipping period. Collection or scheduling for shipping must take place by August 14, 2026 at the latest. Up to this point, the professional keeping, care, and preparation of your Koi are already included in the purchase price.

Please consider this date when making your purchase decision. It enables us to optimally plan our keeping and shipping capacities and at the same time ensures species-appropriate care for the animals.

Appointment Booking

After purchase, it is necessary to book a collection or shipping appointment.

You can quickly and easily select your desired date via our appointment portal. Your Koi will only be prepared for handover and scheduled accordingly after the appointment has been booked.

Collection & Shipping

In addition to your Koi, the purchase price includes its professional keeping, daily care, and professional preparation for collection or shipping up to the date specified in the respective offer. Within this period, you will incur no additional keeping costs.

After the period stated in the offer has expired, we will charge – unless otherwise specified – a keeping fee of €10.00 per Koi and per started week.

All Koi from the 2025/2026 season must have been collected or scheduled for shipping by the end of the season in September 2026 at the latest. Regardless of this, the individual collection or shipping period of the respective offer always applies.

If you are unable to keep your appointment or have any questions about the process, please contact us early. Together we will find a suitable solution.

Quarantine & Health Management

The health and well-being of our Koi are our top priority. After their arrival from Japan, all animals are kept under optimal conditions in our facility and continuously monitored.

Unless otherwise specified in the respective offer, our Koi spend at least six weeks in controlled quarantine or observation keeping before being handed over to their new owner. During this time, they are carefully observed, acclimatized to our water conditions, and optimally prepared for later transport.

Regular microscopic examinations for parasites and worm infestation are as much a standard for us as the continuous monitoring of water quality, behavior, and general condition of the animals. This allows potential abnormalities to be detected and treated early.

Our aim is to hand over only healthy, vital, and optimally prepared Nishikigoi to you.

The veterinary care of our facility is provided by Dr. Rob Heymans.

Our Quality Promise

With every Koi, you are not only choosing a high-quality animal from selected Japanese Koi farms, but also a professional and transparent process up to the handover.

• Professional keeping after arrival from Japan

• At least six weeks of controlled quarantine (unless otherwise specified)

• Regular health checks and microscopic examinations

• Professional preparation for collection or shipping

• Safe and low-stress shipping process

• Personal support for all questions concerning your Koi

This is how we ensure that your new Nishikigoi can move into its new home as well prepared as possible.